Contact Gianni Bini
Questions about our shoes, dresses, or accessories? We’re here to help.
Headquarters
Gianni Bini
3847 Commerce Drive
Suite 210
Dallas, TX 75248
United States
Response Time
Our customer service team typically responds within 1-2 business days.
Product Questions
For sizing guidance, style advice, or product availability, send us a message using the form.
Send Us a Message
Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM CST
Frequently Asked Questions
Where can I purchase Gianni Bini products?
Our collection is available through select retailers including Dillard’s and online through Amazon. Each product listing includes direct shopping links to make your purchase easy and secure.
How do I find my correct shoe size in Gianni Bini styles?
We design our footwear to fit true to size. For the most accurate fit, we recommend measuring your foot and consulting the size chart provided with each product. If you’re between sizes, particularly in boots or heels, consider sizing up for comfort.
What is your return and exchange policy?
Return and exchange policies are managed by the retailer where you made your purchase. For Amazon orders, please refer to Amazon’s return policy. For Dillard’s purchases, contact Dillard’s customer service directly.
Do you offer care instructions for Gianni Bini shoes and accessories?
Yes. Each product comes with specific care recommendations. Generally, we suggest using a soft cloth for leather items, avoiding excessive moisture, and storing shoes in a cool, dry place. For embellished pieces like our rhinestone boots, extra gentle care helps preserve the detailing.
How can I stay updated on new Gianni Bini releases?
New styles are added seasonally across our footwear, dress, and accessory collections. Check back regularly or reach out to us directly with your email to learn about upcoming releases in your favorite categories.
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